Frequently Asked Questions

What are the benefits of getting support from playlists?

  • Spotify pays more than double what Youtube does for streams so success on Spotify means success for your bank account too!

  • Major labels make the majority of their money now from streaming services so they are always seeking new artists who are gaining popularity on Spotify.  Popularity on Spotify = interest from big labels.

  • Music supervisors seeking film and TV sync’s now utilize Spotify playlists to find new music to license.  Sometimes being in the right playlist will get you an opportunity to have your music licensed.

I have just ordered a monthly plan what do I do now?

  • Use the contact form on the home page to send us the song's URL link relating to the song/video that you want to be promoted over the coming month. We will however contact you within 1-7 days of receipt to ask for this information if we haven't received this information from you.

Can I promote more than one song with a monthly plan?​

  • You can only promote 1 song per month but you can change the song/video but only once per month and when you want to change you must contact us with the new link before the following billing date or we won't be able to change the song/video we are promoting until the following month.

I have placed an order on your website, its been a couple of days and I have seen no changes, when will my campaign start?​

  • All playlist campaigns start every Monday morning and reports for that week are sent out before the following Monday.

  • Please don't email us asking about your order unless it is a minimum of 14 days since receipt.

  • As much as we love replying to 'when is my order going to start emails' it takes time away from us emailing curators and going through the many orders we receive every week.

  • Don't worry we aim to go through every order thoroughly, which is all the more reason for our clients to be patient and avoid causing us unnecessary delays.

  • If it has been more than 14 days then please get in touch via the onsite contact form at the bottom of the home page or the live chat, making sure to include; the service you ordered, artist name, song name, relevant URLs/links and most importantly your order number when corresponding with our staff to speed up your inquiry.

Do you do album campaigns?

  • Playlists curators never playlist a whole album and we would always advise doing a campaign on a song by song basis to get the most out of your release, however, your free to place an order for every song on your album at the same time, if you so wish. If you wish to do this, bear in mind you would have to place separate orders for each song on our website. 

Does it have to be a new release?

  • No, it doesn't, but we would advise your submission has at least been released in the last 12 months (preferably the last 3 months) for the best results.

Can I place an order before my song is released?

  • No, we need a live song URL to begin work, both ourselves and independent curators can not listen to songs before they are released.

What playlists will my song be placed on?

  • We are a pitching company and don’t own playlists so we don’t know what playlists will accept your song until we start the pitching process.

Can I see a list of playlists in your network?

  • We use a database of every playlist on Spotify.  When someone orders a campaign, we sort by genre and start pitching.  We don’t provide our database contacts but you will receive direct links to all the playlists your music has been accepted on.

  • For real-life examples of past clients who have had success with great playlists, visit the previous clients or results tab above.

Do you guarantee playlist placement?

  • Although we can’t guarantee placement for every song we receive, we do our best to accept only music we feel will do well with our playlist curators.  If for some reason your music is not accepted, we will provide a complete refund.  In most cases, if we don’t get support within the package time frame, we’ll continue to submit until we reach the desired results.

How many plays and followers will I get?

  • The number of plays and followers you can expect varies greatly depending on how your music connects with people.  Each curator we pitch to is independent and they do not work for us.  Some have very active followers and some not. The Spotify platform also does not count plays on a song unless it has been played for:30 seconds, so if your song is skipped a lot, you will not see a rapid gain in your statistics.  On the other hand, we also have clients who after getting in one playlist, go viral getting hundreds of thousands of plays within days.

What can I expect from a campaign?

  • After you’ve made your payment, we start submitting your track to curators the following Monday.  It can take up to a week to start to gain acceptance.  Sometimes longer (14 days maximum). This is real promotions and it involves waiting on curators to update so it’s important to be patient. When your song gets approved, someone on our team will send you all the links to the playlists you were accepted on. 

How does the approval process work?

  • When listening to a new submission, our team looks for music that evokes emotion, has an infectious hook, and displays a professional level of mixing and mastering.  The better a song scores on these levels, the larger the campaign we can approve.

Do you participate in payola?

  • Paying for playlist placement violates the terms of Spotify and we do not condone this type of activity.  However, we know music curators can be very busy and we respect their time.  For this, we do offer them a donation for considering your music regardless of their decision.

How do you get my track supported on playlists?

  • We’ve spent the last couple of years researching contacts for independent playlists and with over 5 billion playlist’s, we are gaining new contacts every day.  We focus on playlist’s with a minimum of 5,000 fans, however, it can also be beneficial to get support from a mix of smaller playlists too so we don’t leave them out.

How do I get support from one of the big Spotify in house playlists?

  • Anyone can now submit to them via a tool inside your personal Artist Insights page.  However, an article on Buzzfeed states that these in-house curated playlists also use data from a software called PUMA (playlist usage monitoring analysis) when making decisions about which independent artists to support.  They are more likely to support the music that is being engaged with by users and shared often by independent playlists.

How long will my song stay in the playlist?

  • The curators typically keep a song for a minimum of one month or longer but there are exceptions.  Some playlists switch out songs every 2 weeks that aren’t doing well with their playlist followers.  

What if I Suspect a playlist that has supported me has fake or inactive followers?

  • Our database of curators is always growing and that means sometimes we may pitch your track to a new untested curator.  Please notify us if you feel you’ve been accepted by a fraudulent playlist and we’ll remove it from our database and won’t count it towards your campaign.

I am a curator with playlists.  How do I join your network?

  • Please send links to your playlists with the subject line CURATOR via the contact form at the bottom of the home page and we will get back with you as soon as possible.

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